The piece most often overlooked in team building is ensuring effective and willing collaboration between parties whose interpersonal chemistry in not complementary – they don’t like each other. To deal with this I see the following as being essential: i) all the team understanding the essential characteristics of the 4 main personality types defined using any one of several different assessments and how they affect behaviour, ii) the adoption of a charter defining how team members behave towards each other and iii) an understanding of “needs” and “values” in the coaching sense, which enables us to create the conditions under which we excel and ensure we practise the skills and talents which are our strengths. With this knowledge and the requirement that we practise “love in the workplace” we’ve pretty much put in place the culture which will ensure the best resutls.