The Great Importance Of Teamwork In Organisations

Welcome to the first article in a teamwork series at Leadership-Expert.co.uk. Within this series, we aim to bring you up-to-date theory on the fundamentals and advanced techniques relating to teamwork in the modern organisation.

1. Why Is Teamwork Important?

We do not operate independently in the workplace. We need to socialize and work as a combined entity in the workplace. We require inputs and feedback from co-workers. We depend on each others expertise to complete tasks. We form teams to get assignments going. Teamwork is essential and everywhere. Teamwork allows us to synergise. That is to create output far greater than the sum of all. There is a common saying about synergy, 1 + 1 = 3 (instead of the mathematical 2). Teamwork is beneficial for everyone as it compliments each others weaknesses or leverage on each others strengths. You may argue that you can do it on your own. But wait, if you can focus on doing something else that you are more familiar and capable of, and allow another person take charge of what you are doing that is of a common objective, don’t you think you can achieve your objective at a faster pace?

Teamwork compliments our individual weakness. All good leaders know the limits of our abilities and we want to expand our abilities. The simple solution: we tap on others expertise. Tap meaning leveraging if were to put it in a more decent tone. And leveraging each others expertise is teamwork. Given a task that you find you are unable to deliver, you gather co-workers to complement your weakness with their strengths. But before you can even gather the right co-workers, you must know who complements you. And this knowledge is within your awareness of teamwork. With a person that complements your weakness with his strength, you achieve productivity by creating a well-balanced team.

Teamwork requires respect and compromise of the team members. Let’s admit it, neither you and I are perfect. Nobody is. And because we are imperfect, we depend on each other. To have teamwork, the team members must be willing to accept the differences. Differences like working style, habits and mental model. For example, your team member may be meticulous in handling a report and takes a long time to proof read it before the managers review. On the other hand, you may feel that the report is sufficient and ready for sending on right now. This is a misalignment of working styles. You want it to be delivered swiftly to management while they want to be thorough and ensure that no errors are made. These types of differences cannot be totally reconciled and a compromise must be made. You simply need to respect their working habits. Looking at the big picture; the time pressure you bring into the equation will aid in swift task completion, and will speed up their work, but having your colleagues diligence in the mix also means that the report produced will be of higher quality. By having contrasting approaches, as a team you have created work with superior speed and quality than either of you would have produced on your own.  In this way, diverse team members will always leave their own positive mark on an element of the group work.

There are two types of teamwork: power-packed team and balanced team. The power-packed team may consist of team members that possess abilities of the same skill set. It can be described like doubled loaded cannon with enhanced rapid fire. Scientists and engineers are good examples of power-packed teams. The disadvantage of this team is that they are a grouping of the same type of people which may suffer from groupthink, and will not reduce the risk of fundamental mistakes being produced by the team. The balanced team as the name suggest is a combination of team members that complement each other. The benefit of balanced teams is that they can leverage  one anothers abilities.

Teamwork is everywhere and essential in productivity. An individual may achieve a distance, but with a team effort, the individual can achieve even further distance. Teamwork is about leveraging on each others best. Before you can leverage another person, you need to respect and compromise the differences that you and he may have. With understanding of your team members, we are certain that you can deliver higher productivity than what you can expect of yourself.

Article by guest author Lostincubes.

7 Tips To Transform Leadership

A leader can take several forms in a number of different commercial situations, often when a person isn’t even “the one in charge”. If you find yourself in a group with tight deadline to meet, with no obvious leader around, the one who needs to be the boss just might be you. When this happens, what should you do and NOT do?

When people normally think of a leader in business they think of the cliche ‘boss’, but being a leader doesn’t require a fancy title, official recognition, and certainly not a specified background. In reality, leadership simple requires one individual to stand up, assert authority, and enable the team to achieve the target set.

How can someone who has not been anointed or appointed accomplish this? Here are some brilliant tips for those who suddenly find themselves in an position requiring unofficial leadership to be asserted:

Unofficial Tip 1 : Group Triage
A very important step for a leader is to comprehensively understand all the various tasks needing to be accomplished to reach the goal. They must ask the questions: Who is best at what? Who would be most effective where? Hopefully you will already know, but most of the time you will need to find out. This will be the case in temporary-team situations.  So, clearly ask what they would be best at within the available tasks to accomplish? You’ll get honest answers, but sometimes the answer is not what they are best at, but what parts of the work they would rather do. If they are the only one to volunteer for a certain task, let them have it. If two or more chime in, then prompt them to discuss among themselves who would be better suited. If they amicably work it out between themselves; great, but often they will be still at loggerheads unless you listen carefully and make a quick decision at the outset. Things can always be changed around if intial allocations don’t work out.

Unofficial Tip 2: Tread Lightly
The leader does not need to be the smartest – or the fastest, or best looking. It could be anyone, but since it’s you standing up to be the unofficial leader, realize that others in the group may not agree. Simply proclaiming that you are in charge will cause more harm than good. Subtly is your best friend in the beginning of the transition from mob to team. Often, a leader can be created in the others eyes by simply being the first one to say, “Ok, so what do we do first?”. This is what I call practical leadership. Anyone can be given an honourary title, but people will still only look up to the person who can take charge.

Unofficial Tip 3: Walk First, Then Run
The first hurdle for an unofficial leader is to get the group talking. What are their ideas? What do they think is the best course to take? Of course if everyone agrees on one direction, then this stage is done, but that rarely happens. Most often there will be two different schools of thought. The leader should not take sides, but encourage discussion of opposing viewpoints and plans. Stay above the arguments to mediate and stimulate the flow of ideas. Soon, one course will become clear, or at least more feasible than the other. When this happens, you may be surprised to see everyone looking at you to give the final judgment on what to do. Already, you have become the lead person to go to in their subconscious minds. A simple mistake that many would-be leaders make in the early stages, is to use their new-found leader position to immediately begin pushing their own ideas upon the team. The best way to enforce leadership is to actually encourage and actively support the ideas of others to earn their trust, at least in the outset. If you have bold ideas, leave them for later.

 

Unofficial Tip 4: Not an Island
Realise that you don’t have to come up with a plan or best course of action all by yourself. You just have to pick the direction and get your people there. Or even better – let them carry themselves there! Recognise the best plan, even if it isn’t your own. Pay attention to complaints, and issues, but make sure to spot your own flaws as well. For the benefit of the team, volunteer for the job you are best suited for, even if it is one you don’t want to do. Remember that it is not about you being a leader, but your team accomplishing their goal and you are but one part of that team. If you are seen to be actively making personal sacrifices, then team members will have more sincere trust behind your later decisions – after having seen you are clearly not acting purely for personal gain.

 

Unofficial Tip 5: Motivate
A group with clearly defined capabilities to match all the tasks laid out,  with an embraced purpose and definitive goal is ideal. However it is somewhat of a ‘dreamlike’ situation that may not often occur. If it was the norm, the real world wouldn’t really need many leaders! Once your team is all facing the same way, you will probably find that some need to be moving faster than the others. An unofficial timeline, with specific deadlines is a nice subtle way to show where each person is at and where they should be. A quiet, private, chat with the problem group member might help as well, but make sure your persona is that of a fellow group member worried about the project and their own part in it, NOT as the unofficial leader. Group cheers and celebrations when one person or another accomplishes their part will help get the lagging member moving. Remember, “problems in private, praise in public.”

Unofficial Tip 6: Following Your Lead
Nothing gets a bunch of people moving faster than someone heading off in the right direction. Ideally, the team moves forward together, but there’s almost always a winding up period. Set the example by attacking your part with enthusiasm, professionalism, and vigor. If they see you working hard, helping others, and generally doing everything you can to get the team to its goal, then they will follow suit. They will notice if you are cheerfully doing a job they know you don’t want to do. They will notice you listening to other team members, taking advice, and following directions. It will motivate them to do their part for the team and add to your role as unofficial leader.

Unofficial Tip 7: Not Omnipotent
Since you have no official power, there is nothing to back you up. You can’t hire, fire, or discipline anyone, so why should they listen to you? Remember, you will earn your leader position by what you do, not who you are. Since being a leader is not about ordering people around, you will spend most of your time suggesting the best possible course, or coaxing the others in the right direction. Your best course is to get your people to do what they need to do without them realizing you’ve done anything.

And finally: The Good Follower
There is an ancient saying: “A good leader is a good follower.” This would be a simple paradox if not for the fact that most aspects of a leader involve following others. The leader will follow the best path for the team to take. The leader will follow the advice and direction of those in the team if they are better than the leader’s own. The leader must follow the leader’s own examples. If you look closely at the tips above, you’ll notice that each one requires the participation of the others in the team. A leader cannot lead without people to follow, but a leader can’t move forward without following the team.

Leading people is a privilege and an honor; both not to be abused. Being a leader makes you special, but you are not special because you are a leader. A leader is just a part of a team that together is working towards a goal. Accomplishing the goal… that’s the whole point to being a leader. It is not about you, your status, recognition, or the fancy title. It’s about making things happen. But, if you make things happen, then your status will rise, you will gain recognition, and, yes, get that fancy title. Always remember though, you can’t do it alone. A leader who is seen to lead to increase their own wealth or ego, will quickly self-defeat their role, and undermine their own leadership.

This was a guest article by the Amy Linley at http://www.accuconference.com.

Leadership Exercises

The success of every corporate organization largely relies on its team-members performances, right the way from lower order employees to highly regarded directors. FTSE 100 managers constantly undertake various leadership exercises to improve the performance of their organization. By using these leadership exercises, they can help craft the atmosphere of their organization.

By using the leadership exercises, the person can increase the productivity and quality of the company. He has several leadership qualities to manage the performance of any corporate organization.

One of the integral parts of these leadership exercises is the teamwork consistently. Such ability to perform with groups increases the strength, productivity and quality of such organization. Such teamwork as a part of leadership exercises contain the skill of the leader to spot the positive points of his team members. Also apart from his teammates, he also gives importance to strengthen his organizing abilities. The leadership exercises also include the quality to tie up the skillful individuals into one unified entity. Also while uniting these skills and different human characters, the consent about the type of work, organization, ideology of the organization is one of the integral part. If the leadership exercises fail to satisfy their team members, the productivity will less and that makes crises in the organization.

So create an environment of mutual understanding is vital leadership exercise for making the environment fresh and undutiful. The true leader always gives emphasis to leading from the front. So leading the team with courage and confidence is the significant part of the leadership exercises. Such positive signs from the leader make the environment of the organization positive and optimistic. Also such leadership exercises also possess positive and attacking thinking which makes him and his teammates hungry for success. the encouragement, admiration and appreciation of the legendary qualities, dynamics of the team members is one of the type of the leadership exercises . These techniques are essential to increase the confidence among the team members.

While recruiting and appointing the eligible candidates, various leadership exercises are held by the corporate sectors, government sectors. The main aim of such leadership exercises is to familiar the trainee candidates with factual leadership tasks, responsibilities and problems regarding the leaderships.

In professional courses like MBA program, various internships of technical courses, civil services examinations; there is a provision to firstly conduct the leadership exercises for the selected, eligible responsible candidates of such course. So the main objective behind that leadership program is to develop the leadership qualities like teamwork, decision making in critical situation, developing the positive mindset, attacking attitude, etc. so these are the vital leadership exercises in the training program which makes the candidate well prepared for the actual situation in society while facing the crises.

In such leadership exercises, the inclusion of the leadership tips gives the candidate slight idea or experience about the adversity of exact problem. Such leadership tips contain the objectives of the leaders which are the vital part of the leadership exercises. These tips are making a plan to achieve the target, building a competent team to achieve that target, making the co-ordination between team members to achieve such targets.

Adapted from an Article Written By Muna wa Wanjiru – http://www.merpetsales.com/leadership/Leadership-Exercises.php

Leadership Development Programme

Leadership Development Programme is just one of the leadership development articles at Leadership Expert™. In this article, we will be taking a brief look at what a leadership development programme is and how to build an optimal programme for your employees.

What Is A Leadership Development Programme?

Leadership Development Programmes are tailor-designed schedules of activities that seek to improve the leadership skills of a workforce or group of workers. Leadership development programmes are typically targeted at the graduate intake who have been within a company for 3-5 years. At this critical point in their career – these ‘Generation Y‘ individuals will be looking to move on to the next step in their career. Whether that future is at their current company will depend on how attractive and possible a leadership role will be on their current path. Therefore by targeting leadership development programmes at twenty-something employees, companies are helping to retain talent within their organisation.

How Do I Build A Good Leadership Development Programme?

Good leadership development programmes consist of the following 5 success factors.

1. Multiple leadership training techniques

Employees learn in different ways and favour certain teaching techniques over others. Therefore it would be dangerous to create a course with only one technique in mind. You are not creating a ‘fad diet’ leadership course. You want to create a course that will hit all the bases and have the best chance at really engaging with the participants.

2. Hollistic view of leadership

Many companies take a very narrow view of leadership. Often management skill and strategic thinking are put at the forefront of important topics. While a good leadership development programme should also address people skills, leadership traits and charismatic leadership to deliver a wide picture and full curriculum.

3. Link  to On-The-Job Application.

A crucial element in a leadership development programme is the link between theory and practice.Abstract leadership principles may indeed be sound, but the true measure of the success of a leadership programme is whether these principles can be taught in a such a way that they can be instantly applied to the management of the business.This real-life link is the key factor that distinguishes self-help books from life coaches, dieting books from fitness instructors, and management books from good leadership programmes.

4. Respectable length of time

Leadership isn’t a skill that can be perfected overnight. Leadership excellence is often grown over years of experience. In an attempt to replicate this gradual development – it is important that leadership development programmes are low-intensity courses that span several months, as apposed to a one week crash course. By increasing the length of the programme – instructors will be able to use the programme to actually support and enrich the professional development that the manager gains from their day-to-day job. For instance, the manager can discuss problems that they are running into during the application of certain leadership techniques they have learnt in ‘class’, and hence the skills can be perfected and honed over time. And thus the programme and work life becomes incorporated.

5. A meaningful conclusion

Like every task set in a business – the end must be kept in mind. Why is this programme taking place? To prepare young employees to be managers? To improve the ability of senior management? Whatever the objective – the programme should end with a concluding activity that will display the skills that the participants have learned on their course. As well as this being motivational tool to keep participants actively involved with the course, it also helps to build confidence and affirm the belief that they are now capable of achieving more through leadership.

Examples of such events could involve hosting a conference (involving public speaking), implementing an initiative, heading up a new division, or receiving a promotion.

If you keep these success factors in mind when creating your leadership development programme – you should see improved results.

 

Leadership Development Training

Leadership Development Training is just one of the leadership development articles at Leadership Expert™. In this article, we will be taking a brief look at what leadership development training is, how much it costs, whether it’s a worthwhile investment, and whether there are any cheaper alternatives.

What Is Leadership Development Training?

Leadership Development “refers to any activity that enhances the quality of leadership within an individual or organization“. Therefore leadership development training is the formalisation of these activities into a structured plan to develop leadership in employees. Leadership training has taken centre stage in recent decades as managers across the world have turned their attention to nurturing and encouraging leadership skills in their staff. Modern day leadership development training is the manifestation of that attention.

Leadership development training includes activities such as seminars, leadership coaching, leadership classes, and other leadership services. More often than not, these are provided by external leadership training specialists. Even Fortune 500 companies seem to prefer to outsource their leadership development training rather than keep in-house dedicated staff.

How Much Does Leadership Development Training Cost?

Pricing varies wildly per employee depending on which type of training solution you adopt. One-on-one leadership coaching will cost between £100-£300 per hour, and hence will only be a cost effective leadership development training solution for senior management.

For middle management – small seminars of 5-10 participants are often used, that cost roughly the same (£100-£300 per hour) but naturally provide for a far greater number of employees to benefit from this same fixed cost.

The cheapest or ‘best value’ leadership development training for organisations are hired motivational leadership speakers who can literally speak to hundreds of your employees at once. Logistical problems aside, this solution is common in the USA due to its simplicity and low cost-per-employee. However the drawback with such events are that the package cannot be personally tailored to a specific job role, never mind an individual person. And as such – these events can be largely ineffective in actually improving the real leadership skills of employees.

So as you can see, there is a very clear trade off between cost and quality of leadership development training. You quite simply get what you pay for.

 

Leadership Services

Looking For Infomation On Leadership Services?

You’ve landed on the right page.

Leadership services come in many different flavours and vary in price to suit the budgets of different organisations. The 3 main types of leadership services are:

1. Leadership Coaching

2. Leadership Training

3. Leadership Classes

4. Leadership Development Consulting

What I’ll do is quickly run through each type, and provide a link to a page on Leadership Expert that describes more about the different leadership services.

1. Leadership Coaching

Leadership Coaching is one of the most expensive type of leadership service. Provided by individuals whom are usually qualified by experience, and not necessarily qualification; leadership coaching is aimed at senior management of medium to large businesses.

2. Leadership Training

Leadership Training is an ambiguous term. Is usually refers to corporate training provided to ‘batches’ of employees, particularly upon recruitment to a certain level of management. Leadership training still retains some of the one-on-one interaction that you’d gain from leadership coaching, except this leadership service can help up to 50 employees to develop their leadership skills at the same time. This slashes the cost-per employee dramatically.

3. Leadership Classes

‘Leadership classes‘ is usually used to describe courses that individuals enrol in outside of the course of their employment. These are undertaken usually with the view to improve performance or to improve their prospects for promotion. These classes are usually rather expensive, and hence is an undertaking that really demonstrates the individuals desire to succeed.

4. Leadership Development Consulting

Leadership Development Consulting is a specific branch of leadership services that have a wider scope than other leadership services. While leadership classes and training focus on the personal development of the participant, leadership development consulting is also delivered with the organisations challenges and problems in mind also. Leadership consultants are first briefed on the specific nature of a businesses problems. The consultant will then analyse both the leadership management, and the leadership culture of the company. The consultant will end by apply their own knowledge and techniques to the scenario, to provide a relevant and effective solution.

How Effective Are Leadership Services?

The effectiveness of leadership services are limited chiefly by the employees willingness to open up to new ideas, and to implement ones that they aren’t at first wholly comfortable with. Leadership services don’t necessarily offer ‘agreeable’ solutions – but tried and tested ones, and thus management must be willing to try out techniques that they have previously rejected.

Is There A Cheaper Way To Improve My Leadership Skills?

Of course there is. Like many things in life – if you look in the right places, you’ll always be able to find a great resource for a bargain. I often recommend ‘The Ultimate Leadership Guide‘ to people because it’s an inexpensive and effective way to boost your leadership skills in a short space of time. It only costs a fraction of the price of a single leadership class, so that’s my advice.

Leadership Culture

Leadership Culture – What is leadership culture, which type does your organisation have, and how can you improve it?

Edgar Schein (1985) defines Leadership culture in an organization as being comprised of three elements: Basic assumptions, value and artifacts – with basic assumptions being the most important and in-grained element, and artifacts being the most superficial and easy to change.

Basic Assumptions in Leadership Culture

Basic assumptions evolve in a company after an action is repeatedly performed. These basic assumptions become part of our perception of our collegues and processes, and are so pervasive, they touch upon thought processes such as;

1. What we pay attention to.

2. What things mean.

3. How we should react emotionally.

4. What actions we should take in reaction to day-to-day events.

If you’d like to see a demonstration of different assumptions in action, then I’d ask you to imagine the reaction a Bailiff would have to someone objecting to pay them, and compare this to the reaction a small industrial company would have to someone objecting to pay them. To the bailiff this would be an ordinary and unsurprising occurrence – and they would feel little wrong in continuing to hassle the non-payer for money. On the other hand, a small industrial company would be concerned about maintaining good relationships with customers, and would approach the situation far more sympathetically. Neither reaction is necessarily the universal ‘right’ way to handle this occurrence, this is why different cultures form in the first place.

Values In Leadership Culture

Values are a less permanent form of leadership culture, and thus are more easily changed than assumptions.  Values reflect consensus in the organisation as to how things “ought to be done”. Examples of popular values are:

1. Equal opportunities for all employees regardless of age, race, religion or sexuality.

2. Employees should strive to produce high quality work.

3. Employees should always pursue challenges and opportunities for growth.

Values sound like ‘lip service’ items, but to take ‘pursuing challenges’ as an example – in professional services firms, it is genuinely frowned upon for a member of staff to attempt to stay in their comfort zone and not wish to be promoted further. Values are those beliefs that are commonly held across the company.

Artifacts In Leadership Culture

Artifacts are the most ‘obvious’ and present manifestations of a business’s culture. These include manifestations such as

1. Mission statements.

2. Procedures.

3. Methods of communication.

4. Technology used

5. Business strategy, such as level of customer service

Artifacts are proactively constructed and sculpted, and hence can be controlled easily by management. If however, artifacts that have been over-managed can become in-congruent with the employee’s actual culture – and their influence over organisational culture becomes minimal.

How Can A Leader Change The Leadership Culture?

What this theory demonstrates is that the basic assumptions in a company’s culture need to shift to improve the culture as a whole. This can only be changed through leading by example. This means you need to improve your own leadership skills and display them confidently. If you want to quickly improve your leadership skills then I suggest you check out a cheap product that other leadership professionals and I recommend to our clients: The Ultimate Leadership Guide.

People Leadership

People & Leadership. Two words that are undeniably related. People & Leadership are almost the same thing. Without people, leadership is an empty characteristic. Alternatively without good leadership, no amount of people can help an organisation to meet it’s corporate  goals.

If you’ve landed on this page, you’re probably looking to either develop leadership in other people, or develop your leadership over those people.

People Leadership – Developing Leadership In Others

Developing leadership in others takes time and energy. There are no quick fixes in the area of people leadership. To inspire subordinates and collegues to start their own journey in personal development, you need to have respect from them, and genuine respect is hard to come by in the workplace. Follow the following tips to increase your success at spreading leadership skills.

1. Be patient. Leadership is a complicated skill that needs to be nutured over an lengthy period of time. If you expect people to become leaders overnight, or during a powerpoint presentation, then your goals are unrealistic at best.

2. Teach by example. The best way to share leadership skills is to teach others indirectly. You can do this by simply leading to the best of your ability. This is a crucial point to give more thought. It suggests that you can actually help people develop their leadership skills by simply working on your own!

3. Be as original as possible. Leadership is taught worst when it is delivered in a ‘straight out of the box’ course. To really engage your employees, you’ll have to adjust, tweak, and inject some personality into any formalised training you give.

People Leadership – Developing Your Own Leadership Skills

Pursuing your own leadership development is admittedly an easier process. You are in complete control of your own behaviour and activities, and thus you can shape a plan of action to help improve your leadership skills. Here are some quick tips to help you go about doing so.

1. Educate yourself. One of the easiest and most practical actions you can do right now is to educate yourself and read widely on the subject. This could include looking in our leadership archives to explore deeper into the world of self improvement. You’ll find plenty of articles and material to get you thinking about leadership.

2. Invest in yourself & try out inexpensive e-courses. In the modern age there are a wide range of digital courses out there for you to absorb and master, some of which are available  for the same price as a restaurant meal. Such courses would normally cost hundreds of pounds if taught in person, but due to the ‘free’ delivery of such products – their prices are rock bottom. If you want to quickly improve your leadership skills then I suggest you check out a cheap product that other leadership professionals and I, recommend to our clients: The Ultimate Leadership Guide.

 

Leadership Programmes

Such programmes are designed to provide trainees with an overview of an organization’s operations. This is achieved by a rotational training of all the departments, and it provides exposure to all the important activities and operations of the business.

This way, trainees get first hand experience of the functioning of the organization, from the very top to the bottom of the management ladder. This in turn helps them become more effective and efficient managers and leaders.

Alternatively, smart people have often sought out useful leadership books and learning material that will help them along the path to happiness and leadership. These days, most tend to be rather disappointing, but one e-course that is still respected by leadership professionals such as the industry leader:  ‘The Ultimate Leadership Guide‘ which I consider an essential ‘crash course’ in the principles you need to know to further your career or leadership skills and even find happiness in other areas of your life.

Leadership programs vary widely on any number of different things. The specific structure depends upon the type of industry, work, services and operations. They also have some very basic elements in common.

At the beginning, trainees are usually rotated through various departments to become familiar with work. In addition, they are also “earmarked” as potential candidates for top positions in the future.

The Value of Leadership Programs

All the top leaders in various industries acknowledge the importance of such programs. At Hilton Hotels, the trainees are rotated through about a dozen different hotel departments during a period of 6 to 8 months. It has been proven that these employees, who as trainees undergo all the operations of all departments in the hotel, make better managers.

Staples also runs such a program. In their program, trainees are rotated to give them the experience of working at retail store and the head office. It is observed that these programs give a better understanding of the overall working of the organization and the operations involved inside the organization.

At Staples, trainees go through seminars, training sessions on all aspects of the processes for which they are being trained. Therefore, they get to know about everything – how to quote prices for products or services according to company practice, how to negotiate, supply chain management, logistics and much more.

Sometimes, trainees work with managers that act as their mentors or ‘leadership coaches‘.

Experience Pays Off

In a program run in an industry such as retail, trainees are initially rotated at the store level. They get the experience of working at the counter in the first phase of the training.

Once they join the office and assume other responsibilities, they understand the value of their training. Such trainees who join the company speak about their being able to understand the routine work, “right from day 1″.

At Hilton Hotels for example, under housekeeping rotation, trainees are required to make beds and clean rooms. However, all this experience pays off, as they go on to become not only managers, but also future business leaders as well.

Leadership Grooming

This very experience of performing quite ground-level duties of everyday chores makes not only managers but also potential top leaders of the organization. Hilton has many directors and even VPs who were trained in leadership programmes.

Of course, getting it right from the basics is the key to success, isn’t it?

Team Leadership

One of the most difficult tasks that a company’s management team has is building effective communications within their departments. Effective communications with all levels of management as well as co-workers is essential to employee morale as well as increased productivity. The rationale behind that is that a lack of communication skills within the business leadership structure causes stress and tension among the workers. These feelings then develop into feelings of worthlessness and into feelings of inadequacy and inferiority.

Team leadership skills are essential to the creating a work environment that is both productive and loyal. If the management team leaders are tuned in to the needs and feelings of the workers on their team, the workers are going to care more about the productivity and quality of the work they are assigned to do. Communication involves everyone within a management team, both supervision and employees. A lack of communication in any area within the management team structure will break down the morale, and once moral has decreased for the team, they will no longer be interested in doing any more than the minimum that is expected. In a production environment this may not be as noticeable since there will always be those who don’t pay attention to anything that is going on around them, concentrating solely on their own work; however, in a sale environment, the results can be disastrous.

Unfortunately, some management styles or leadership characteristics prohibit the thought of developing a rapport with employees, let along communication, but be assured that this is the least productive management style and does nothing to help with the moral of the department or the efforts of the corporation in increasing productivity or sales volume. The manager who continually uses this approach without seeing the detrimental effects will certainly be on the losing end of the bonus list at year’s end when it’s too late to turn things around.

What is your management style? Do you tend to rule the department with an iron fist or do you effect communication between workers and supervision? Look at the statistics of your team leadership and see if there are areas needing improvement, and if so, decide if communication that is more effective is the answer to that improvement. The better a team communicates with management, the more equipped each is to understand the need for meeting and improving goals. If you are not communicating effectively with your team, now is the time to improve your communication skills.

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