Managing Generation Y

‘Generation Y’ is the affectionate name given to the demographic cohort that was born between 1980 – 1995, although specific definitions do vary. This group hence forms today’s teenagers and twenty-somethings – a group highly sought after by large recruiters, and whom form the solid base of employees for many multinationals. The problem of how to lead this generation is a hot topic.

What Are Businesses Doing To Attract Generation Y?

As competition has increased among the large graduate recruiters to attract the best ‘Generation Y’ talent, they have been fighting among themselves to paint the best picture of their own workplace. Of course, promises have to be met, and so in painting their company in this brighter way, they have indirectly led to progressive changes in the workplace. These new changes to the working environment include:

1. More flexible working hours for a better work/life balance. (Example – ‘The Big Four‘)

2. Guaranteed acceptance onto management training programmes after preconditions have been met. (Example – Enterprise Rent a Car)

3. Extensive induction training.

4. The opportunity to rotate round departments and roles. (Example – Unilever, P&G and Johnson & Johnson)

5. Higher reliance upon internal promotions to fill vacancies.

It is clear that the recruiters believe that generation Y care less about salary and traditional benefits, and more about the pursuit of an interesting, fulfilling and and less stressful job than their parents. This trend definitely seems to be following the general shift away from Fordism factory workers, and towards independent, respected and empowered workers, that has been taking place in the last century.

What Are Businesses Are Doing To Lead Generation Y?

When it comes to leading ‘Generation Y’ – new leadership styles have evolved to compliment the new ‘people -orientated’ workplace. These have manifested into:

1. Annual reviews taking a more personal development focus, rather than productivity. Managers are trying to adopt more of a ‘coaching’ and ‘supportive’ role. Managers are told to encourage and train employees so that in the future they are able to take their place.

2. A more democratic and team-based way of working – where ‘on-the-job’ training is becoming more popular, and instructions on how to actually ‘get the work done’ is now coming from from experienced teammates more often than the manager.

Do These Methods Actually Work?

The evidence isn’t very clear on this issue. Despite all these new initiatives and opportunities that ‘Generation Y’s parents dreamed of, these young workers are extremely likely to leave a company they join after a short period of time (every 4-5 years on average), which is a far higher rate of turnover than their parents, the ‘baby boomers’.

I believe that this is happening for 2 main reasons. Firstly – only a fraction of companies are actually fulfilling the promises made to potential job candidates. The hype that recruiters drum up is unsustainable and almost impossible for companies to deliver on. This it doesn’t surprise me one bit to discover that graduates are continually drawn to the ‘greener’ grass on the other side of the hill.

Secondly, and this is linked with the first reason, managers are going about implementing these initiatives in a reluctant way and unsatisfactory way. Either managers are attaching too many ‘novelty’ initiatives to rudimentary and menial jobs – such that the employee feels like it’s all a show, or managers are only introducing leadership techniques as part of a ‘token’ effort.

For instance, I’m in disbelief at the number of times I’ve heard managers undermine their human resource counterparts with phrases such as “Now, I’ve been told by the people above to tell you that …”. This sort of attitude in implementing policies if effectively negating any positive effect they were supposed to bring.

Therefore I would argue that, while it appears that ‘Generation Y’ workers are extremely unappreciative of the benefits and perks that exist today – these so-called perks only exist in policy and paper and aren’t created or supported with sincere intention from managers. In fact – this move towards pseudo-policy is alienating our Gen Y workers, and this may be able to explain why they are constantly on the move.

My Recommendation

Changes that companies have made to their leadership and human resource strategies have been well thought out, and do add good value to the role a company could offer a graduate. However I believe that to be able to lead Generation Y effectively, the focus must then be on educating and training managers to sincerely back these new efforts.

Leadership Services

Looking For Infomation On Leadership Services?

You’ve landed on the right page.

Leadership services come in many different flavours and vary in price to suit the budgets of different organisations. The 3 main types of leadership services are:

1. Leadership Coaching

2. Leadership Training

3. Leadership Classes

4. Leadership Development Consulting

What I’ll do is quickly run through each type, and provide a link to a page on Leadership Expert that describes more about the different leadership services.

1. Leadership Coaching

Leadership Coaching is one of the most expensive type of leadership service. Provided by individuals whom are usually qualified by experience, and not necessarily qualification; leadership coaching is aimed at senior management of medium to large businesses.

2. Leadership Training

Leadership Training is an ambiguous term. Is usually refers to corporate training provided to ‘batches’ of employees, particularly upon recruitment to a certain level of management. Leadership training still retains some of the one-on-one interaction that you’d gain from leadership coaching, except this leadership service can help up to 50 employees to develop their leadership skills at the same time. This slashes the cost-per employee dramatically.

3. Leadership Classes

‘Leadership classes‘ is usually used to describe courses that individuals enrol in outside of the course of their employment. These are undertaken usually with the view to improve performance or to improve their prospects for promotion. These classes are usually rather expensive, and hence is an undertaking that really demonstrates the individuals desire to succeed.

4. Leadership Development Consulting

Leadership Development Consulting is a specific branch of leadership services that have a wider scope than other leadership services. While leadership classes and training focus on the personal development of the participant, leadership development consulting is also delivered with the organisations challenges and problems in mind also. Leadership consultants are first briefed on the specific nature of a businesses problems. The consultant will then analyse both the leadership management, and the leadership culture of the company. The consultant will end by apply their own knowledge and techniques to the scenario, to provide a relevant and effective solution.

How Effective Are Leadership Services?

The effectiveness of leadership services are limited chiefly by the employees willingness to open up to new ideas, and to implement ones that they aren’t at first wholly comfortable with. Leadership services don’t necessarily offer ‘agreeable’ solutions – but tried and tested ones, and thus management must be willing to try out techniques that they have previously rejected.

Is There A Cheaper Way To Improve My Leadership Skills?

Of course there is. Like many things in life – if you look in the right places, you’ll always be able to find a great resource for a bargain. I often recommend ‘The Ultimate Leadership Guide‘ to people because it’s an inexpensive and effective way to boost your leadership skills in a short space of time. It only costs a fraction of the price of a single leadership class, so that’s my advice.

Leadership Culture

Leadership Culture – What is leadership culture, which type does your organisation have, and how can you improve it?

Edgar Schein (1985) defines Leadership culture in an organization as being comprised of three elements: Basic assumptions, value and artifacts – with basic assumptions being the most important and in-grained element, and artifacts being the most superficial and easy to change.

Basic Assumptions in Leadership Culture

Basic assumptions evolve in a company after an action is repeatedly performed. These basic assumptions become part of our perception of our collegues and processes, and are so pervasive, they touch upon thought processes such as;

1. What we pay attention to.

2. What things mean.

3. How we should react emotionally.

4. What actions we should take in reaction to day-to-day events.

If you’d like to see a demonstration of different assumptions in action, then I’d ask you to imagine the reaction a Bailiff would have to someone objecting to pay them, and compare this to the reaction a small industrial company would have to someone objecting to pay them. To the bailiff this would be an ordinary and unsurprising occurrence – and they would feel little wrong in continuing to hassle the non-payer for money. On the other hand, a small industrial company would be concerned about maintaining good relationships with customers, and would approach the situation far more sympathetically. Neither reaction is necessarily the universal ‘right’ way to handle this occurrence, this is why different cultures form in the first place.

Values In Leadership Culture

Values are a less permanent form of leadership culture, and thus are more easily changed than assumptions.  Values reflect consensus in the organisation as to how things “ought to be done”. Examples of popular values are:

1. Equal opportunities for all employees regardless of age, race, religion or sexuality.

2. Employees should strive to produce high quality work.

3. Employees should always pursue challenges and opportunities for growth.

Values sound like ‘lip service’ items, but to take ‘pursuing challenges’ as an example – in professional services firms, it is genuinely frowned upon for a member of staff to attempt to stay in their comfort zone and not wish to be promoted further. Values are those beliefs that are commonly held across the company.

Artifacts In Leadership Culture

Artifacts are the most ‘obvious’ and present manifestations of a business’s culture. These include manifestations such as

1. Mission statements.

2. Procedures.

3. Methods of communication.

4. Technology used

5. Business strategy, such as level of customer service

Artifacts are proactively constructed and sculpted, and hence can be controlled easily by management. If however, artifacts that have been over-managed can become in-congruent with the employee’s actual culture – and their influence over organisational culture becomes minimal.

How Can A Leader Change The Leadership Culture?

What this theory demonstrates is that the basic assumptions in a company’s culture need to shift to improve the culture as a whole. This can only be changed through leading by example. This means you need to improve your own leadership skills and display them confidently. If you want to quickly improve your leadership skills then I suggest you check out a cheap product that other leadership professionals and I recommend to our clients: The Ultimate Leadership Guide.

People Leadership

People & Leadership. Two words that are undeniably related. People & Leadership are almost the same thing. Without people, leadership is an empty characteristic. Alternatively without good leadership, no amount of people can help an organisation to meet it’s corporate  goals.

If you’ve landed on this page, you’re probably looking to either develop leadership in other people, or develop your leadership over those people.

People Leadership – Developing Leadership In Others

Developing leadership in others takes time and energy. There are no quick fixes in the area of people leadership. To inspire subordinates and collegues to start their own journey in personal development, you need to have respect from them, and genuine respect is hard to come by in the workplace. Follow the following tips to increase your success at spreading leadership skills.

1. Be patient. Leadership is a complicated skill that needs to be nutured over an lengthy period of time. If you expect people to become leaders overnight, or during a powerpoint presentation, then your goals are unrealistic at best.

2. Teach by example. The best way to share leadership skills is to teach others indirectly. You can do this by simply leading to the best of your ability. This is a crucial point to give more thought. It suggests that you can actually help people develop their leadership skills by simply working on your own!

3. Be as original as possible. Leadership is taught worst when it is delivered in a ‘straight out of the box’ course. To really engage your employees, you’ll have to adjust, tweak, and inject some personality into any formalised training you give.

People Leadership – Developing Your Own Leadership Skills

Pursuing your own leadership development is admittedly an easier process. You are in complete control of your own behaviour and activities, and thus you can shape a plan of action to help improve your leadership skills. Here are some quick tips to help you go about doing so.

1. Educate yourself. One of the easiest and most practical actions you can do right now is to educate yourself and read widely on the subject. This could include looking in our leadership archives to explore deeper into the world of self improvement. You’ll find plenty of articles and material to get you thinking about leadership.

2. Invest in yourself & try out inexpensive e-courses. In the modern age there are a wide range of digital courses out there for you to absorb and master, some of which are available  for the same price as a restaurant meal. Such courses would normally cost hundreds of pounds if taught in person, but due to the ‘free’ delivery of such products – their prices are rock bottom. If you want to quickly improve your leadership skills then I suggest you check out a cheap product that other leadership professionals and I, recommend to our clients: The Ultimate Leadership Guide.

 

Expert Guide To Leadership Classes

Are Leadership Classes for you?

Due to wide and varied nature of leadership, and a variety of different needs, leadership classes can take several different forms.

Personal Leadership Classes

A one-on-one leadership class is also known as leadership coaching, and can be really effective at improving leadership skills. Leadership coaches normally charge between £40-£100 per hour, but they’ll also spend time preparing for your meeting too. These sessions will help you set goals for your personal development, and your coach will ensure that you’re keeping up with your commitments to fulfill those goals. Your coach can also suggest practical techniques and actions for you to use during your work. Coaches normally have a wealth of experience, and so hopefully you can learn from their tips and previous mistakes and effectively apply the technique yourself.

In a different approach, smart people have often sought out useful leadership books and learning material that will help them along the path to happiness and leadership. These days, most tend to be rather disappointing, but one e-course that is still respected by leadership professionals such as myself is ‘The Ultimate Leadership Guide‘, which I consider an essential ‘crash course’ in the principles you need to know to further your leadership & career and even help find happiness in other areas of your life.

Group Leadership Classes

These types of leadership class usually involve 3-10 people and resemble group therapy classes. The ‘students’ are led by a teacher who seeks to engage and interact with every member as much as posssible. Less attention is paid to personal achievement, and the class becomes a platform to teach and share ideas and experiences concerning leadership styles and techniques. An example of a current leadership class is the Next Generation Leadership Programme from the Institute of Family Businesses.

Leadership Seminars/ Conferences

Leadership conferences are led by a highly paid motivational speaker who is capable of speaking confidently and energetically to crowds of thousands. I personally believe that these seminars are the least effective form of leadership class, but that is to be expected, as the cost per head is significantly lower than a personal leadership coach.

Leadership Programmes

Such programmes are designed to provide trainees with an overview of an organization’s operations. This is achieved by a rotational training of all the departments, and it provides exposure to all the important activities and operations of the business.

This way, trainees get first hand experience of the functioning of the organization, from the very top to the bottom of the management ladder. This in turn helps them become more effective and efficient managers and leaders.

Alternatively, smart people have often sought out useful leadership books and learning material that will help them along the path to happiness and leadership. These days, most tend to be rather disappointing, but one e-course that is still respected by leadership professionals such as the industry leader:  ‘The Ultimate Leadership Guide‘ which I consider an essential ‘crash course’ in the principles you need to know to further your career or leadership skills and even find happiness in other areas of your life.

Leadership programs vary widely on any number of different things. The specific structure depends upon the type of industry, work, services and operations. They also have some very basic elements in common.

At the beginning, trainees are usually rotated through various departments to become familiar with work. In addition, they are also “earmarked” as potential candidates for top positions in the future.

The Value of Leadership Programs

All the top leaders in various industries acknowledge the importance of such programs. At Hilton Hotels, the trainees are rotated through about a dozen different hotel departments during a period of 6 to 8 months. It has been proven that these employees, who as trainees undergo all the operations of all departments in the hotel, make better managers.

Staples also runs such a program. In their program, trainees are rotated to give them the experience of working at retail store and the head office. It is observed that these programs give a better understanding of the overall working of the organization and the operations involved inside the organization.

At Staples, trainees go through seminars, training sessions on all aspects of the processes for which they are being trained. Therefore, they get to know about everything – how to quote prices for products or services according to company practice, how to negotiate, supply chain management, logistics and much more.

Sometimes, trainees work with managers that act as their mentors or ‘leadership coaches‘.

Experience Pays Off

In a program run in an industry such as retail, trainees are initially rotated at the store level. They get the experience of working at the counter in the first phase of the training.

Once they join the office and assume other responsibilities, they understand the value of their training. Such trainees who join the company speak about their being able to understand the routine work, “right from day 1″.

At Hilton Hotels for example, under housekeeping rotation, trainees are required to make beds and clean rooms. However, all this experience pays off, as they go on to become not only managers, but also future business leaders as well.

Leadership Grooming

This very experience of performing quite ground-level duties of everyday chores makes not only managers but also potential top leaders of the organization. Hilton has many directors and even VPs who were trained in leadership programmes.

Of course, getting it right from the basics is the key to success, isn’t it?

Leadership Vision

“I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth.“ John F Kennedy, Former American President.

President Kennedy’s landmark vision “Landing on the Moon” When President, Kennedy quoted the above in the year 1961, he surely believed that his nation should commit itself to achieve the goal, by the end of the decade; America would be able to land a man on the Moon and return him safely to the Earth. That statement and plan would only come from a visionary and great leader. And it exemplifies the type of leadership we expect from such great leaders. We want the leaders to motivate by setting unthinkably high aspirations; even though there may be tremendous uncertainties we should face in the future to attain the goal. Now we know that Kennedy’s visionary statement became a reality and the man landed on the moon and came back to earth unharmed, without such a vision, such a landmark goal should not have been a reality. His vision was bold that it should be done at any cost.

What is a Vision Statement? Before deciding whether we need a vision statement, we first of all to know what this vision statement is?. A vision is a statement written or unwritten statement, which is just like our ambition to become, say what we will become after 5 years. A leadership vision should stretch an individual’s capabilities and image of himself. It gives shape and direction to our future. Our personal vision statement provides the direction necessary to guide the course of our days and the choices we make about our future. Our personal vision statement is a torch shining in the darkness to illuminate our way. Now we understood about the vision statement, now write our personal vision statement as a first step in focusing our life – for our joy, our accomplishments, our contribution, our glory, and for our legacy.

One of the qualities that a person must have is the ability to envision the future. Vision might seem an exalted ambition compared with the harsh realities of the future. But without vision, growth and achieving goals becomes difficult. Vision helps simplify the decision-making process, as organizations need to make hundreds of decisions per day to simple stay afloat in this environment. Without a view of the big picture for the future, making even a small decision can appear as a mountain to be climbed.

Visions range in length from a couple of words to several pages, but normally people prefer shorter vision statements because they can remember their shorter visions. Our unit has a vision too; To be the most preferred supplier of quality product in category to result in sales revenue of more than Rs.1000 crore by FY 2010 .

Here there are two examples of vision statements, one is for an individual and another is for the purposes of organizational leadership;

•“In 2010, I will be a head of a profit center in an organization of good repute in India” (Individual) •”We will become a recognized and respected hotel chain in Asia in 3 years.” (Organization)

How we can prepare vision statement:

1. First identify the goals.

2. Uncover the real, human value in those goals.

3. Identify what you value most about you, your goals how and how you will achieve your goals.

4. Combine your values & goals and polish the words until you have a vision statement inspiring yourselves enough to energize and motivate you.

To build a vision of the future requires a lot of time and effort and successful people are those who can strike a balance between both, combining vision and execution. Vision is painting a picture of tomorrow’s world before you. It is about imagining a future day in your life? With the values and goals, which you are making and keeping in mind for the changing competitive environment of future. It is about thinking through painstaking and crafting come out with productive solutions. To build a vision of the future, one needs to come at it from various angles, because technology and competition do not stand still.

Why is vision so important? If an individual is in the initial stages of his career, it cannot compete and win over others; however it can think of it in long term, as at present the others have a far better edge over you. The individual needs to envision the future advantages and disadvantages that will come and build a leadership vision based on that situation. It may take time for these opportunities to manifest. The person needs enough resources and patience for the coming years to face the uncertainties. It is not easy because today’s pressures and deadlines will tend to take precedence. Organizations have to make sure vision is not sacrificed considering the present circumstances.

To be effective, a vision must motivate people. President Kennedy’s vision to let land the first man on the moon by the end of the 1960′s and it is one of the most famous examples of effective leadership vision. To motivate people, a vision might be expressed in arousing tones. The leadership vision to first land the first human on the moon would have been motivational to the engineers and scientists who made it happen no matter how the vision was expressed. It was motivational for two reasons: it gave them a very concrete, time-bounded target and it was an exciting challenge for the people associated with the project, that is too with the support of the most powerful man on the land.

If you own a car rental company, creating a motivational vision would be harder. It is very difficult to know how much you have to do to improve the customer service at lower costs. You have no idea what the customers expect from you, meaning you have to put in lots of effort such as conducting a surveys and evaluations, what the competitors are doing for their customers. If you are already in the top 3 in this industry, you have also to know how much higher can you go? In that case, the most motivational vision for such a business might be to make it to number one over the next 3 years. If your vision is not time-related, it is very difficult to get excited about it, mainly because there is no sense of urgency to do anything new, but your vision must be having the mettle that your company will be No.1 in 5 years, but this needs a lot of bravery, since just preparing a vision statement is not enough, you have to the daringness to go ahead with your vision statement and to achieve your goals within the time period, you decided for yourself.

It is said that visionary leadership motivates staff to overcome tough challenges and to achieve goals, however for this we need to decide whether we really need a vision. We are often told that vision is an essential feature of great leader, then in that context, we also need a vision to execute our plans well for achieving our personal goals and to become successful.

Our personal success depends on how well we define and live by the vision we prepared for ourselves.

Situational Leadership

Situational theory is one of the type of leadership theory, leadership model and leadership style that believes that different leadership style suit different situations. That is as per the situation, you should apply leadership style. Situation leadership theory assumes that the best action to be taken by a leader depends on the situation. The leader should also be able to adapt the style according to the situation. As the situation changes, you (leader) should also quickly change the leadership style. Depending on the situation, you (leader) should adopt leadership style.

Adopting a particular leadership style also depends on the relationship between the followers and the leader. The cooperation of the employees also plays a major role in deciding the type of leadership that should be in that organization. Factors such as mood and stress may affect the leader’s behaviour. When a situational leader is required to take a decision, he or she does not use only one preferred style. Situational leaders are effective and versatile. In our day-to-day life, we do this in dealing with different people. That is our leadership style is different for different people.  We avoid getting angry if a new employee makes a mistake. We also remind forgetful employees. This theory is not only applicable to people who are leaders or are holding leadership management positions but is also applicable to those people that lead others  at play, at work and at play.

Alternatively, smart people have often forgone formal situational leadership theory and sought out useful leadership books and learning material that will help them along the path to happiness and leadership.

A situational leadership model is also associated with situational leadership theory.

The basic idea of this model is that leadership flexibility is necessary for effective leadership. It also believes that different leadership approaches are required for different situations. This model defines four leadership styles. These styles are based on how much guidance or direction the leader can give to his or her followers.
Leadership Styles are as follows:

Directing Leaders.  Tasks and roles of the followers are defined by these leaders. Directing leaders also supervise their followers very closely. All decisions are taken and announced by the leader. Here the leader is more focused on completing the task than keeping a good relationship with the follower. Thus, communication is one way.

Coaching Leaders. Here the leader still defines the tasks of the followers but asks for any suggestions from the follower and tries to keep a good relationship with the follower Final decision is made by the leader and not the author but communication is two way.

Supporting. Here the leader frequently takes the help of followers for day-to-day decision. Decisions include processes and task allocation. The leader facilitates decisions but the final decision is taken by the follower.

Delegating Leaders. Here the leader is too involved in problem solving and taking decisions but the authority to take the final decision is with the follower. Followers also decide how and when the leader should be involved.

Depending on level of development of the employees, a particular style will be most effective. The leadership approach should also match to what is required or needed by the employees or followers.

100+ Brilliant Ways To Motivate Staff In A Recession

As times are getting harder, managers have been re-evaluating how they motivate their workforce. At Leadership Expert, we’ve put together this comphrehensive collection of motivation tips & tricks to help managers increase their employee’s productivity in this tough economic climate. Most of the tips don’t involve spending a penny, and the ones that do will create far more value than you spent, meaning they’re perfect to use during a recession.

One final point to make before we embark on this list, is that you should consider this a ‘sweet shop’ of motivation tips, i.e. you should only pick a few and certainly not attempt to implement them all. There’s nothing worse than being sandblasted by motivational techniques.

Policy

1. One-on-One coaching - People appreciate learning directly from their senior on an individual basis. It helps them remember what they learn, and ask any questions they wish to help form a deep understanding of their work.

2. Training - In general, training is one of the most empowering tools a company can offer it’s employees. Subsquently all large companies invest heavily in training and enjoy the long term payoff.

3. Clear Career Path – Staff are better motivated when they can see where they should be in 3 years time if they work hard. The more barriers between them and promotion that cannot be solved by hard work will only demotivate.

4. Safe Work Environment – Maslow theorised that safety is one of the fundemental pillars of motivation, and that a safe work environment is necessary for all other motivating factors (such as self esteem) to start having a positive effect.

5. Executive Recognition - A congratulatory conference call from the CEO or visit from the finance director will do well to swell the chests of your workforce with pride and admiration for their work.

6. Time off - Motivated employees will not gladly take time off, however a generous time-off system needs to be in place to create motivated employees. Staff are likely to work harder and longer with the safety and knowledge that should they need time off due to stress, they could take it.

7. Encourage employees to praise good work of their fellow colleagues – Build a feedback procedure whereby collegues regularly pass comment on each others work, or team mates share their opinions after completing a major task. Feedback such as this helps reduce infighting and will give many people tips on how to improve their work.

8. Be sympathetic to personal problems – Offer generous time off for those who suffer bereavement. In most cases it won’t be taken, but the gesture will improve relations between managers and staff.

9. Keep your door open – An open office encourages the open share of ideas. You want to remove any barriers to communication, and a closed door certainly constitutes a barrier.

10. Allow flexible working hours - Allowing employees to manage their own time so they can participate in outside work-related activities won’t make their hours shorter. Employees who would take time off to see their child’s sports day will likely ‘pay back’ the favour by working longer hours afterwards.

11.  Have annual or quarterly reviews – These are where an employee goes through some targets and review points with another member of staff who is not directly above them, and is more of a guidance counsellor than a boss.This will allow them to discuss important long term career topics that will feed their desire to work.

12. Let your employees choose their own lunch break- Unless your company happens to be a food outlet, it really doesn’t matter whether your employee takes their lunch at 11:30 or 2pm, so don’t attempt to force them to stick to a routine.

13. Forward information to staff after management meetings - A quick debriefing will increase their sense of involvement.

14. Rotate job roles – More appropriate for manufaturing, the rotation of job roles has been proven many times to increase employee productivity, despite the decrease in specialisation. This technique can be applied to any low to medium skilled jobs with a powerful effect. Multi-skilled workers also make life easier for your HR department.

15. Provide quarterly updates on relevant business and customer issues – many members of staff aspire to be senior management in the future, and will thrive on being kept in the loop when it comes to high-level business infomation.

16. Give an incentive to get employees to work earlier in the morning - I’ve learnt from experience that if a salary-based employee gets to work an hour earlier, it is likely they will work until their usual finishing time.

17. Support charity work within the company – Donate 1 or 2 days of charity work per year to good causes. This will help your business get into the local media and make staff feel like they’re a part of a responsible company.

18. Address the environment issue – While we’re on the subject of responsibility, it’s worth noting that employees prefer working for a company with green credentials, so setting a carbon reduction/ energy efficiency/ recycling intiative will help enthuse the workforce.

19. Give your employees choice over their uniform – Often a business casual work dress code makes employees feel more independent than full suit and tie – which is often not necessary in an office environment.

20. Obey confidentiality – A manager who pretends to care about his employees but simply laughs and bitches about them behind their back will loose all respect and credibility extremely quickly.

Freebies

21. Offer stress management/counselling services – These services are easy to outsource and admitedly are very rarely used. But the availability of such a service increases moral without costing you a penny.

22. Use gimmicks -  Give out novetly ‘trophy’ style items for exceptional work. For example, give a LP record for an employee breaking a record.

23. Bring in sweets to share out on random days – This is a cheap technique that will improve the relationship between management and the workforce.

24. Give out tickets to cultured events such as theatres and music shows.

25. Send a company T-shirt or hat to the employee’s child(ren).

26. Walk around with free lunch coupons -  Hand out on the spot.

27. Give workers a surprise for their work area - A desk organizer, a picture or poster, a new mouse pad even. Any new gift will be an interesting novelty.

28. Give a subscription to a work-related periodical - This is an interesting gift that shows your commitment to their professional development.

29. Buy lottery tickets or scratch cards for people on an irregular basis.

30. Hand out classic self help literature and excellant leadership books – Hand these out to entire departments at a time, or they may feel that you’re indirectly critisising them. Success literature can really inspire employees to work harder – but be wary of the core message of the book. Many of these books encourage workers to quit their 9-5 jobs.

Behaviour

31. Give recognition – Every worker wishes wants to be ‘known’ by those above them, so talk about your workers to your managing collegues and ensure that none of your subordinates go un-noticed.

32. Give Attention – To be distinguished from recognition. Recognition is the long term awareness that boosts self esteem, whereas attention is a short term devotion of time that will keep employees on task and able to voice concerns as early as possible.

33. Applause - Because sometimes words just aren’t enough.

34. Always carry a smile – I once knew a senior manager who famously was never seen with a negative expression on his face. This sort of reputation really inspired subordinates such as myself, and completely stands again the cynicism and sarcasm that exist in workplaces across the country.

35. ‘Manage by wandering around’ – Rather than calling employees to your office, go and visit them yourself. This is a sign of respect and reduces the interuptive impact you have on your team.

36. Listening to employee efficiency suggestions – And more importantly you should be acting on as many as possible, even the petty suggestions. This way you build up credibility in the system, leading to more important, significant proposals to be put forward in the future.

37. Lead by example and follow through with what you say. Just as following through with suggestion box comments you build credibility in the system, if you follow through with your own promises, you build credibility in the system of management as a whole.

38. Ask! - Ask the employees what they want from you.

39. Listen! – Listen to what employees have to say about YOU and what you can personally improve upon.

40. Add a personal touch by going out of your way to inconvenience yourself to please a member of staff. Just the occasional gesture in a busy period can be enough to remove that employees doubt over whether you have their best interests at heart.

41. Understand employee behaviour - Often a negative attitiude or behaviour is a direct response to bad controls/procedures that you can correct or change.

42. Write thankyou notes fairly regularly – These notes only take a second, and will float around for a long time, making the employee feel proud.

43. Actively make a point to speak to every member of staff each day. This doesn’t need to be a major catch up, but just enough so that you’re maintaining a good working relationship, and they would feel comfortable in coming to you when they’re struggling.

44. Ask employees “What can I do to help you with your job?”. You may surprised at the responses and ideas you get in return. A little help like this can sometimes be more effect than formal leadership coaching or leadership training.

45. Get your hands dirty with your staff -  Learn about the good and bad aspects of their day to day work. Only through understanding what their day actually entails will you be able to see what would motivate and enthuse this person to work more effectively.

46. Show the courage to let your employees learn from their mistakes - Don’t jump on their error and shout at them, as they will already feel embarassed enough. Managers often destroy many hours of work building up trust and enthusiasm by loosing control and shouting at workers when things go badly. Nothing destroys intrinsic motivation quite as quickly as raving tyrant.

47. Show great confidence in relying on subordinates expertise in areas that you have none – Trusting in the skills of others is a sign of a great leader. It will improve the confidence of others as well as take some weight and responsibility off your shoulders.

48. Stand behind your employees and back their decisions -  Similar to relying on a subordinates’ expertise, this will improve their view of their own skills, and benefit you in the long run.

49. If you have many employees with the same job title, give them a list of the tasks that need doing and let them divide the work up among themselves. It reduces the feeling of ‘meddling manegement’ and allows for more efficient work allocation - as people are more likely to take on jobs that they’re personally good at.

50. Don’t be a pushover -  While nearly every employee would love to have a soft manager, they would also admit that it is because they would do less work. Be clear with orders and don’t allow yourself to be fobbed off with excuses.

Financial Incentives

51. Arrange discounts for them at local stores to increase loyalty

52. Offer rewards for great ideas. If it saves money or brings in business, give the employee a percentage of the savings or profit. – entreprenial atttiude.

53. Send $10, $25 or more to a spouse with a thank-you note for his or her support during the employee’s overtime.

54. Pay an employees rent for a month - This will take the weight of their shoulders more than a simple cheque would. Give your employee piece of mind.

55. Pay for the tutoring of an employee’s child - This is a generous ‘donation’ that will really help establish true loyalty and admiration for the company.

56. Give employees who recruit new workers a cash bonus.

57. Sponsor membership in a professional group for your employee.

58. Surprise your staff with a new challenge out of the blue – Give your employees 2 weeks to increase their sales by 15% for a 5% salary bonus reward and watch how they suddenly start looking at their work in a whole different way.

59. Move your staff onto more heavy commission based salaries – This brings employees personal goals in line with those of a sales department. A word of warning – make sure the variable upon which the commission is based is what you truely want. Because staff will often chase that commission at the expense of others goals such as customer satisfaction and quality of service.

60. Give out gift vouchers as a way of rewarding individuals for a good job on a specific task – Amounts of £50 are respectable but won’t break the bank. You can reserve these for when staff members have demonstrated working by company’s values, or have shown hard work.

61. Give generous staff discounts on products - This is a rather standard perk in the modern day, but its effect on employee morale must not be forgotten.

Activities

62. Pizza/Popcorn/Cookie Days - These really put a smile on alot of employees faces. Just hope that few people are on strict diets at the time!

63. External Seminars - These can be attended by individuals, teams or whole departments if they’r relevant. Trips to seminars, events and conferences can be a welcome break from work for staff, while actually still building their skills and adding value to the company.

64. Dress-down Days – Again, another motivational tool that has become a standard in all companies large and small. And why are they popular? Because it really does improve morale!

65. Leadership Teasers - Give employees a glimpse at what it is like to run a team, lead a division or speak in public. These positive ‘taster’ leadership sessions will really get them hooked onto their career track and really kick start leadership development.

66. Share letters of praise from customers with the member(s) of staff involved - A kind word from a customer not only gives effective feedback on the service at your organisation, but it also warms the hearts and motivates the staff who read the mark of appreciation. These are so effective that I would suggest you contact customers to ask for feedback.

67.  Have a family day - Perhaps on the last day before a public holiday, you could arrange for staff to bring their children to work. As well as lightening the atmosphere of the workplace, it also helps create harmony and understanding between workers, as they come to understand more about each other and what they’re like as a family person.

68. Go to lunch with each one of your employees on a quarterly basis – Ask the question, “What do we need to do to keep you with us?”

69. Invite employees to your home for a special event - This gives you the opportunity to recognise them in front of their spouses and co-workers. Obviously only suitable for small businesses or departments, this activity is a rare but powerful one.

70. Let them attend a meeting in your place – As well as giving temporary empowerment to your staff, letting them sit in or replace you in a meeting also will increase their understanding of what pressures you are under and what you need from them.

71. Let them “sit-in” with an upper level person for part of a day – Similar to the leadership taster, this shadowing of senior management is more appropriate for junior members of staff. Middle management may feel uneasy about taking a perceived  ‘step back’ into the activity of shadowing.

72. Involve them in a special project that allows for company exposure and visibility. Such as being written about in the news. All too often – these sorts of tasks are handled by only a couple of individuals who become desensitised to the novelty of being publically recognised. By rotating these sort of tasks round a larger number of employees, you are efficiently maximising the motivation gained from such a job position.

73. Let your employees craft the mission statement – More and more managers are discovering how effective this is as a motivational tool. It’s most powerful when absolutely every employee contributes torwards it’s creation. Without proper employee involvement – mission statements are simply empty rhetorical ‘wish lists’ of values and objectives put forward by the CEO.

74. Minature golf and other fun indoor activities - Fun golf courses, bowling alleys, Scalextric tacks and casino tables can be affordably hired in a recession as businesses cut back on novelty client entertainment and expenses. You can use this to your advantage by hiring such fun equipment to become the centrepiece of a project-end event. Having something fun to look forward to at the end of each major project will have a motivational effect.

75. Team building days out – In a similar fashion, outdoor activity courses and events can also be used to keep your staff happy and promote good team leadership.

76. Hand out awards - Prizes for awards such as ‘best team player’, ‘best attitude’ etc should be also accompanied by humourous ‘caffeine addict’, ‘chief photocopier person’ and other quirky awards.

77. Run short term target-based competitions between staff for freebies or bonuses. But ensure a level playing field or you’ll only create frustration and conflict!

78. Take your employees to the cinema. Cinemas offer cheap corporate deals and will cater well for your employees. Picking the right film is tricky though!

79. Promote the creation of company sports teams – These will help build ties across departments. Encourage recruitment from all areas, rather than simply being teams of  cliques.

Other

80. Develop a Wall of Fame to share letters of praise and similar with everyone in the office – Put it near the photocopier for maximum exposure.

81.  Create personalised rewards – everyone values different types of rewards more than others. Some workers prefer time off, others prefer cash, so ask people which they’d prefer before setting up any bonus or reward scheme.

82. Additional Responsibility – While you may grimace at the idea of being given ‘another’ batch of responsibility, a more junior member of staff may actually jump at the thought. Start leadership programmes that give subordinates that opportunity at stepping up.

83. When pay cheques are sent out, always write a note on the envelope recognizing an employee’s accomplishment(s).

84. Try to remove all the cynical and sarcastic posters & slogans from around the office. They provide a cheap giggle but demoralise staff. A quick example of short term benefit, long term pain.

85. Remember birthdays with a simple birthday card, mini cake or gift.

86. Take out an advertisement in a local paper and include your star employees’ names and pictures in the feature.

87. Speak truthfully and transparently – All employees have a good skill at knowing when they’re being lied to, so don’t even attempt to pull the wool over their eyes. Learn from Obama – he didn’t try to tell America that the economic was just a ‘little’ bit under-the-weather; he told it how it was. Rather than trying to cover up the failings in a company, instead emphasise how you are going to solve it, and employees will reward you with hard work.

88. Increase your employees span of control – this decreases costs and motivates them if they’re the type that crave control and authority.

89. Remind people of what drives them to do what they do. Allow pictures of family and other such drivers to be strewn around the office, and talk to them about their family, their dreams for the future and desires. You can use their dreams to motivate them easily.

90. Pin up genuine motivational posters etc around the office. These motivational quotes really do inspire some people.

91. Get your employees to replace their default screen saver with a playful ‘Get off your butt and back to work’ message that they’ve typed themselves.

92. Let employees give new recruits on-the-job training - It’ll show them how much they’ve grown as an employee in your company and leave them feeling senior and skilled.

93. Make sure you know everyones name in the office - whether they’re in your span of control or not.

94. Ensure free coffee is available. Caffeine or hot chocolate will always help!

95. Have a bowl of fresh fruit for employees to snack on – The women especially will appreciate this nice gesture, yet it only costs a tiny amount per day.

96. Make sure the service staff (cleaners, janitor, receptionist) greet staff throughout the day, rather than simply trying to be invisible.

97. Play the occasional tasteful practical joke

98. Invite in a motivational speaker to talk to your staff - These speakers often charge high fees however, so ensure that their key messages concern long lasting motivation rather than a ‘fad-like’ short term buzz that will fade as the speaker slips from memory.

99. Give your team a cool team name - Admittedly easier said than done.

100. Ensure that all members of staff feel that they are the best at at least one task - This will give them a ‘place’ in the organisation and make them feel important.

101. Finally -  Share this blog post with other managers in your organisation!

Phew! We’re done! If you found this article as helpful as I enjoyed making it, then please use some of the neat buttons below to help share this motivational advice across the world!

Free Leadership PPT Powerpoint Presentations

As Leadership Development become a widely- respected characteristic in the workplace and education system, many enthusiastic people wish to help spread the ideas and concepts of leadership across their organisations to improve their business leadership.

Many are doing so through a free leadership ppt or ‘powerpoint presentation’ that are easily downloadable online and aid the presenter with helpful cues and ideas for their own presentation.

As such, Leadership Expert is currently undertaking an ambitious search across the internet to find as many team leadership ppts as possible, and become a leadership ppt supermarket in effect – a one stop shop for all leadership presentations.

Free Leadership PPTs

1. Linked 2 Leadership – Leadership and management

A well designed Powerpoint presentation created from the input of hundreds of different people and their views on the fundamental differences between leadership and management.

2. Mark Sniukas – Leadership Strategy

A well researched and comprehensive look at Strategy – what it means, all the different components parts of strategy and why its so important in the role of leadership.

3. Jens Hoffmann – Collaborative Leadership

A simple to understand and colourful depiction of the need for leaders to focus and take responsibility for your own self-awareness and self development before being in a strong position to lead the people you have become responsible for.

4. Leadership Hub – The Little Book of Leadership

An inspirational ppt about all the different qualities of leadership, bringing together some key thoughts and quotes from some of the worlds greatest leaders.

5. Simon Teague – presentation to HR Directors regarding leadership training programmes.

One of my original ppt presentations highlighting some of the leadership training programmes I have accessed for leading corporations – just to show you how easy it is to upload.

Leadership Powerpoint Presentations Are Just The Beginning – you can find hundreds more at Slideshare.net

If you want to deliver a really effective presentation on leadership then you’ll need the best tools at your disposal to build up a background knowledge of this vast subject area. We recommend that you visit some of our key articles including:

• A Guide To Leadership Styles
• Leadership Theories
• Leadership Development
• Leadership Ebooks
• 100 Ways To Motivate Your Staff In A Recession

Leadership Development

Leadership development is the pursuit of enhanced leadership ability. Leadership development is unsurprisingly engaged in by most business leaders across the world, through a variety of means. Leadership development can be undertaken by reading books, or alternatively a leadership development specialist – a  ‘leadership coach’ can be hired to fulfill a CEO’s leadership development needs. You’ll find advice about all kinds of leadership development on this website!

We hope you enjoy your journey along the path of leadership development.

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