Leadership Pathways – A Worthwhile Course?

5 Top Ways To Introduce The Culture of ‘Fun’ To The Workplace

“Fun” Workplaces are one of the biggest magnets for graduates looking for a bright place to launch their career. Early twenty-somethings, also known as Generation Y, aren’t just interested in a generous salary or promotion potential – they want to apply to companies that have a lively culture and accept that professionalism doesn’t necessarily mean boredom.

So how can you, as a manager, go about injecting a bit of fun into the daily working routine of your employees? Read on for our 6 favourite methods that have emerged in the past few years.

1. Pranks

Everyone enjoys a good laugh, and provided the victim gets to keep a fraction of their dignity – they will too. Having a atmosphere of quirky pranks will gel your team together as a more cohesive bunch. The more stories they can tell about each other, the more they’ll enjoy spending time together. Some suggested pranks:

• Computer Malfunction. This one is a classic prank, which is very annoying for the victim. First take a screen shot of the victim’s desktop. Now set this screen shot as the background and make it a point to hide all the icons and the task bar and lock them. Now if the victim tries to click anything nothing will work. They will think their computer is frozen and will try to reboot and do any and everything to get their computer to work.

• Post-it Prank. You will have to stay back late after your victim leaves the office or come to the office well in advance to play this prank. All you have to do is cover your co-workers desk and the entire cubicle with post-its. In case you want to make it seem more annoying, put funny messages on each of the post-it notes.

• Telephone Mania. You will need an accomplice for this one. All you need to do is get a co-workers phone, and your own phone and dial the phone numbers of two other co-workers you wish to harass. When the phones ring, switch on the speaker phones of both the phones and hold the phones together so that the two victims can hear each other. Once they start talking, just listen to the confused conversation and have the last laugh!

Find more fun prank ideas here. (External website)

2. Special Lunches/Trips

Once, every month – take your team out for a cinema trip and lunch combination. Being together outside of work will really help new teams to bond, and provide a fresh distraction for veteran employees. I have visited over 20 work places in the past 6 months, and when talking to the staff during their day to day business – they sound the proudest when discussing various perks or activities that management arrange on a weekly or monthly basis.

“Every Tuesday, they pop over the road and buy us all Fish & Chips!” they proudly exclaim. My jealousy only makes their smile widen.

Its amazing how buying a simple lunch can sometimes do more wonders for the motivation of employees when compared with an expensive leadership development programmes or other leadership training.

3. Sweets

Buy sweets spontaneously and leave them in the office or workplace. Never underestimate the power of sweets to lift up moods and turn the harshest boss back into a school child as their face lights up.

4.  Humourous Awards

Whether at the Christmas party – or better – every month or quarter, dish out humourous awards to your staff for various funny qualities or achievements. Here are some examples:

• “Change of Address” - For the staff member who never leaves.

• “The Lochness Award” – Staff member least likely to be found.

• “The Torvill and Dean Award” – For skating round the issues

• “The Selective Hearing Impairment Award” – For only hearing what you want to hear

• “The Clock Watcher” – For being out never later than a minute past 5!

• “The Professional Surfer” – For most time spent on the internet.

• “The Bermuda Triangle Award” – For the desk where things go in and never come out!

5. Allow fun!

The most important element of this list is that in order for your employees to have a good time – you have to really let them! Show leadership in playing pranks yourself and having fun everyday. Officially tweaking company policy to incoporate ‘fun’ into the culture will have as much effect as including it in the small print of their contract – unless you show them that you’re truely commited to them having a good time, and that you won’t frown upon workers for trying to do so.

I hope you enjoyed this guide on how to have a more fun office environment. Fun is the greater motivator, so go out and create some!

Author – Simon Oates – leadership-expert.co.uk

Leadership Mentoring – Developing Your Own Style

When you were working yourself up the ladder undoubtedly there were days when you had to drag yourself to work. It wasn’t because of the job or your team mates; it was because the managers said the same thing day in and day out. Motivation was low and the word fun was non-existent

The shoe is on the other foot now and you can make a difference if you think about those rough days in the past. Typically there was one manager with charisma and motivation that gave you energy and motivation causing you to look forward to the day ahead. If you were smart, you realized this and stored it in your memory bank for the future. I am not suggesting that you emulate them totally but remember the experiences gained to develop your own leadership style.

Let me share an experience, when I was a young man I worked with a leader that was incredibly demanding. He daily challenged me, I would learn something new and the next day was proud and wanting to show him I knew my stuff. He without fail would ask me something entirely new and different. It took me quiet a while to fully respect and understand what he was doing for me, developing me into a leader. I thought I hated him but in time I realized he was the greatest mentor of my life. That was his leadership style and it worked, on me anyway.

Several years later I was fortunate to have another mentor that was a walking motivational machine. He was the most inspirational person I had ever met and fortunately for me I was the one he selected to groom. He made work a thrill teaching and sharing his wealth of knowledge.

I soon realized that one leader can make the difference in countless ways. I took a lot from both of these men as both had the same goal but different styles of accomplishing it. The first leader made me excited about coming to work to exhibit my talents while the second one honed my skills motivating me how to expand my knowledge and experiences. I didn’t emulate either one totally but admired and respected each equally and learned how to make a job enjoyable.

This is an article from a guest author – Ron Kirby. You can learn more about him on his profile page at http://www.egsebastian.com/RonK.

How To Build A Responsibility-Driven Culture

By Emmett C. Murphy, Written for Leadership Expert.

In 2003 Lego lost $238 million due to overly complex designs, failed forays into new markets, and costly licensing ventures.  In 2004 they took previously untried steps to restore integrity and profits.  Lego engaged a group of devoted fans to help them redesign a lagging product—Mindstorms, the company’s customizable robotics kit.  This move broke with the creative team’s history of privacy and exclusiveness.  The “Mindstorms User Panel” wanted to be paid in Lego blocks.  They purchased their own tickets to Denmark for meetings.  They routinely replied to single-line queries from the company with multi-page emails.  They enabled the creation of wildly new and unconventional robots, such as toilet scrubber robots and bulldog robots.  After experiencing the pitfalls of insularity, Lego’s decision to partner with the customer was an act of humility.  It was also an act of responsibility.  Leaders who admit they have a lot to learn, that they make mistakes, and that they can’t run the company alone earn respect and engender responsible attitudes in others.  Three key practices of good leadership stem from humility—and inspire responsibility.

Partner with the Customer—Achieve a Shared Vision

Before Lego partnered with its customers, it was at risk of alienating them. Users had begun losing interest in products they considered too complex.  Leaders who do not believe in the partnership model often act out a predatory model, subordinating the customer’s interests; Lego was heading in that direction.  Instead Lego executives traveled to the world outside the organization to guide the customer to the center of organizational life.  This act overtly recognized the organization’s dependence on the outside world and helped build a stronger ethical relationship between customer and organization.  By “traveling outside” to gain new knowledge, Lego executives created a dynamic organizational model that embraced the “constant” of change and the need for continual adaptation.  By working in close back-and-forth contact with their customers, the leaders at Lego also found that partnering with customers meant achieving a consensus.  Rather than compromising or seeking to win, the customer-partner model describes a synergy that comes from achieving a shared vision.

Connect with the Frontlines—Learn From Those Who Know

Leaders who act with humility aim to achieve a shared vision with everyone in the organization.  They want to understand the perspectives of those at the frontlines and adapt to accommodate those perspectives.  Recently Brian Dunn, the chief executive of Best Buy, expressed his faith in following the frontlines—he had been a frontliner himself once.  As a teenager working at a grocery store he had interacted with customers on a daily basis.  His manager regularly asked him what he thought of new policies—for example, the store’s policy of having customers load their own groceries.  “I know it seems simple,” Dunn said in a recent interview with The New York Times, “but just that notion of learning from people who are actually doing the work, and the encouragement he gave me to tell him exactly what I thought really stayed with me.”  Leaders motivated by fear or arrogance remain aloof, removed from their employees.  Those motivated by humility remain physically present and personally connected; they fear ignorance more than they fear confronting mistakes or problems.  Humility drives responsibility:  when leaders focus on customer needs, they train others at the frontlines and elsewhere to move beyond self-interest too.

Understand Work Roles—Don’t Place Blame

Strong leaders respect the careers of others as much as they respect their own. Rather than assuming they know what’s going on in the workplace, leaders driven by humility make a practice of asking questions to understand what others do and what they need.  They practice active listening and seek out quiet environments to interact with others without distractions.  They empathize with their associates and ultimately empower them by reinforcing strengths and resources.  When problems arise, worksheets and scripts can help a leader chart an individual’s work life in a pragmatic and open-minded way.  The work-life map then serves as a tool for learning what changes need to be made.  When a leader finds misalignment in an individual’s work-life map, he or she practices humility by avoiding blame.  The goal of assessments is to transform problems into opportunities and to encourage others to take responsibility for their work, not to engage in a blaming game.

The most responsible leaders don’t let pride get in the way of progress.  They seek a purpose for leadership beyond self-interest, which helps them create partnerships—with customers, frontliners, and associates.  You might say that when Lego solicited its staunchest fans to help with product development, it pioneered one of its best designs yet.

Emmett Murphy, Ph.D., is Founder and President of Murphy Leadership (www.murphyleadership.com), a global leadership consultancy.  Murphy is the author of several books including Talent IQ.   He is currently at work on his new book, Entrepreneurial IQ.

The 4 Essentials Of Strategic Thinking

Is your organization spending too much time seemingly rearranging deck chairs on the Titanic? Are the senior decision makers consistently voicing the need to make substantial change in the face of a complex and dynamic environment yet no real change takes place? Is the organization spending a great deal of time planning strategically but the answers to the questions keep coming out the same? Perhaps the problem is not with the answers, but with the questions. Perhaps strategic planning, a management process, is inappropriate for finding the path to change. Instead what is required is a leadership process, such as strategic thinking, that calls into question all the questions being asked.

Looking for the Right Questions

Simply stated, if an organization does not do strategic thinking before it does strategic planning, it is the same as rearranging those deck chairs. Why? Because in the end no one really cares where the deck chairs are positioned on the lounge deck if there is a great big hole in the boat, i.e., the big hole in the boat presents a much more pressing problem.

Strategic planning is about finding the right “answers” to questions. In strategic planning the questions already exist, they have been decided. On the other hand, strategic thinking is an imaginative process designed to assure that key decision makers are asking themselves the right questions. Strategic thinking does not start with a set of questions. It starts with the proverbial clean sheet of paper. Decision makers form no preconceived questions, disregard any ideas of what works and what does not, making no assumptions about the organization. Optimally, the process includes a healthy vertical and horizontal cross section of the organization. Why? Because you never know where the most valuable information might come from.

But more than that, strategic thinking is an effort to develop industry foresight. As Gary Hamel and CK Prahalad write in their book Competing for the Future, industry foresight often starts with what could be, and then works back to what must happen for that future to come about. Questions are the root of all knowledge, and crafting the right questions provides senior decision makers the ability to imagine the future in the context of present and future risks and threats.

An Overview of a Strategic Thinking Process

Threats or Risks-start with that clean sheet of paper. The process begins with assessing the threats or risks, both internal and external, to the organization. Said another way, it is vital for the senior decision makers to know the internal and external forces impacting their future. Emerging trends in technology, new competitors, customer service, and succession planning could all pose different types of risks or threats. The idea is to get everything on the table so that it is in full view of the decision makers.

Strengths-R&D investment, financial structure, timely distribution, active web and Blog presence and developing people may very well be strengths of the organization. Strengths provide leverage that can be used to gain specific industry advantages or buffer weaknesses. For example, the organization may have a robust web and Blog presence on the Internet having cultivated a large loyal fan base. These relationships are a substantial strength that can be used to assess and develop new products and services.

Weaknesses-What is it that the organization is not doing so well, that needs improvement or is having a negative systemic effect on the rest of the organizations operations or administration? Seeking weaknesses is not an exercise in seeking blame. Inappropriate organization structure, human capital retention, lack of leadership development programs may well be some of the issues that emerge as weaknesses.

Gaps-Identifying the gaps between the strengths and weaknesses as they relate to the real and perceived risks require some type of response and become the grist for the strategic planning mill. Now strategic and tactical strategies can be created, resources and assets assigned and prioritized and the day-to-day job of creating the future and closing the gaps is turned from imagination into reality.

Conclusion

In our rapidly changing, complex world filled with more information than one might have imagined just a few years ago, sorting through the facts, the hype and emerging issues and challenges drives the need to continually rework the organization’s collective foresight. To do otherwise, may result in a small leak turning into a big hole leaving the crew and passengers scampering for the lifeboats saying to themselves, “But I thought we were unsinkable!”

Author: www.leadsimm.com

Leadership Development

Leadership Development is any activity that enhances the quality of leadership within an individual or organization. That’s a wide ranging definition to suit an extremely wide ranging subject. Leadership Expert™ is a web leader in leadership development infomation – so I hope you find this hub page useful like thousands of others. Our specific leadership development articles are listed below and you can subscribe to our updates in the form at the bottom of the page.

Leadership Development Training : What is leadership training? How much does it Cost?

Leadership Development Programme : What is a leadership programme? How to build a successful one.

Leadership Classes : Are leadership classes an effective way to boost your leadership ability?

Leadership Training : Is formalised training always the answer?

Leadership Courses : The trend towards personal study is increasing.

Leadership Coaching : Is one-on-one coaching the solution to the leadership problems of large companies?

I’m not an organisation. I’m an individual. How can I improve my leadership skills?

Like many things in life – if you look in the right places, you’ll always be able to find a great resource for a bargain. Leadership development is completely intertwined with the idea of self-investment. All excellent leaders regularly invest in themselves – sometimes to great expense. But if you follow our guidance, you’ll be able to build your skills for the minimum cost.

Public Speaking Skills

If you’re looking to improve your abililty to deliver confident or inspiring presentations or speeches, we suggest the effective e-course Public Speaking Extraordinare, which we think represents good value at £25/$37.

Examples Of Poor Leadership

History has presented us with plenty of examples of poor leadership. Some notable recent examples of poor leadership:

1. Richard Fuld – Allowed excessive risk taking and poor governance drive Lehman Brothers neatly into the ground.

2. Sir Allen Stanford – Showed a blatant disregard for integrity and commited fraud on a vast scale via his corporation Standford Financial Group. The SEC has recently described the scandal as a ‘Ponzi Scheme’

3. Rick Wagoner – Displayed a lack of strategic oversight while CEO at General Motors. The period of time he was at the helm – GM’s stock price plummeted by 90%. His strategies were simply not forward looking – and GM fell behind competition vastly in terms of cost cutting and product innovation. Rick was forced to stand down as CEO in return for receiving government aid in 2009.

Examples Of Poor Leadership Traits

Impatience. Leaders who don’t fully appreciate that good strategy takes time to implement, and that iniatives need room to develop and mature, invariably will frustrate and increase the stress of those beneath them. Constantly unrealistic demands will demoralise and sap away loyalty.

Aggression. There is no place for fear in the boardroom, and yet it still persists in badly led companies across the world. Women as well as men are perfectly capable of being aggressive torwards their collegues, and let me assure you that there is little else you could do that would cause a such a rapid loss of respect.

Insincerity. Insincerity is the underminer of all policy, all intiative, all strategy and all success in leadership. A word you speak without conviction might as well have not been spoken at all and may even cause damage. A leader might be able to bluff for a few months, but once they’re found out – the stack of cards will fall and your ‘greatest asset’ will be grabbing their pitck forks before you can say ‘lynch’.

Incompetence. Using the steel magnate Andrew Carnegie as an example – you do not have to be expert in your companies field to be able to lead a company brilliantly. Andrew famously praised his management team as knowing more about steel than he did – and this honest admission not only motivated his team, but reflected his own culture of respect.

At contrast to this however, is pretending to be an industry expert when you still have much to learn from the ‘Dumbies Guide to your industry’. Your secret will likely be discovered at the companies most critical time, and your employment prospects won’t look too peachy thereafter.

Simon Oates – Leadership Expert

Why Does Leadership Training Fail To Produce Leaders?

Great leadership is one of the keys to long-term organisational success; so how come there seems to be such a shortage? In the corridors of political power, and in the boardrooms of large and small organisations, we regularly hear the questions: “Where is the inspired leadership we crave?”, “Where is our next generation of leaders coming from?”, “Where is the flair and inspiration we need to take us to the next level?”

If asked, you could probably say what ‘leadership’ is. Like everyone else, you’ve read the books and seen the leadership competency frameworks. You could clearly describe how it feels to be well and poorly led – you ‘know it when you see it’. But how many current great world leaders can you name off the top of your head? How many great leaders are there in your organisation now?

Why do so many people, knowing what good leadership is, fail to demonstrate it themselves? The first place to look is in the learning environment where leaders are usually developed.

What They Didn’t Teach You about Leadership

1. There is an imbalance in leadership training. There is not enough emphasis on the skills, central to great leadership, of inspiring others with beliefs, vision, values and attitude; and too much emphasis on the importance of systems, planning, measurement, budgets, controls and procedures – in short, on management! Does any great leader ever manage people into following him? No, he inspires them, motivates them, keeps them in touch with the bigger vision – he leads them.

2. As a business leader, you have probably been well trained in logic and analysis. But a key leadership skill is the application of ‘emotional intelligence’ – the ability to know when things are ‘true’ or when they are ‘off’, when people are truly inspired, or just paying lip service. As a leader you need emotional intelligence to manage your own and others’ emotions, and you need skills appropriate to this task. Trying to do it by analysis and logic is about as effective as trying to drive a car by studying from a manual how the engine works.

3. People, especially in the business world, tend to avoid emotion – expressing it, dealing with it, looking at where it came from and its role in a situation. The rationale for not dealing with emotion, the very essence of leadership, is that all ‘this emotion stuff’ is ‘not professional’! Not so: it’s only ‘unprofessional’ to suppress emotion or express it inappropriately. When all ‘this emotion stuff’ is not explored and resolved in leadership groups, it always produces long-term tensions and political battles. These cause acute stress in individuals and cripple organisational effectiveness and efficiency. At the same time, they also destroy satisfaction, joy, fun, friendship, health, trust and a good night’s sleep!

4. Leadership skills like vision, inspiration and emotional intelligence can be trained on training courses – but it takes a different kind of course. In most leadership training programmes you will see models of leadership discussed, followed by practical exercises that analyse logically what went right and wrong in a ‘leadership game’. It’s all familiar and fun, but what’s being taught are the elements that underpin leadership, not the essence of leadership.

How Can You Learn to ‘Do’ Great Leadership?

There are two effective routes to successful leadership, depending on your budget. If you are a large company, then a leadership coach is certainly your best option. A good coach can help you develop skills appropriate to your working situation, and hence help you build competencies that you know will improve your performance.

Adapted from an article written by – http://www.shineconsulting.co.uk

The Pursuit Of Something Better – Review

If you’re looking for a review of “The Pursuit Of Something Better” then you’ve come to the right place. I’m currently reading an advance copy, and will be publishing LeadershipExpert’s official review within a week, so stay tuned!

Introduction

‘The Pursuit Of Something Better’ follows the story of  US Cellular – a regional telecoms company, through its journey to becoming home to one of the most vibrant and motivated cultures in the USA. As an underdog in the telecoms industry – US Cellular has to fight to survive in the modern world, but the employees fight for it, due to their extreme loyalty and pride.

On one day every year, the managers from across the organisation leave their positions to attend a conference that announces the results of something very dear to them – the annual employee satisfaction questionaire. Grass-root staff rise to the challenge and the company ticks over just fine without them. The atmosphere at the conference is likened to that of a concert – not an annual review. What on earth has happened at this company to drive such enthusiasm?

Well, you’ll have to buy the book yourself to find out!

Review

Review is coming soon!

Purchase

This title was released on the 15th of August 2009.

You can pre-order this book on Amazon UK here

If you’d like to read a review of this book on other blogs, you can visit here and here.

Managing Generation Y

‘Generation Y’ is the affectionate name given to the demographic cohort that was born between 1980 – 1995, although specific definitions do vary. This group hence forms today’s teenagers and twenty-somethings – a group highly sought after by large recruiters, and whom form the solid base of employees for many multinationals. The problem of how to lead this generation is a hot topic.

What Are Busineses Doing To Attract Generation Y?

As competition has increased among the large graduate recruiters to attract the best ‘Generation Y’ talent, they have been fighting among themselves to paint the best picture of their own workplace. Of course, promises have to be met, and so in painting their company in this brighter way, they have indirectly led to progressive changes in the workplace. These new changes to the working environment include:

1. More flexible working hours for a better work/life balance. (Example – ‘The Big Four‘)

2. Guaranteed acceptance onto management training programmes after preconditions have been met. (Example – Enterprise Rent a Car)

3. Extensive induction training.

4. The opportunity to rotate round departments and roles. (Example – Unilever, P&G and Johnson & Johnson)

5. Higher reliance upon internal promotions to fill vacancies.

It is clear that the recruiters believe that generation Y care less about salary and traditional benefits, and more about the pursuit of an interesting, fulfilling and and less stressful job than their parents. This trend definitely seems to be following the general shift away from Fordism factory workers, and towards independent, respected and empowered workers, that has been taking place in the last century.

What Are Businesses Are Doing To Lead Generation Y?

When it comes to leading ‘Generation Y’ – new leadership styles have evolved to compliment the new ‘people -orientated’ workplace. These have manifested into:

1. Annual reviews taking a more personal development focus, rather than productivity. Managers are trying to adopt more of a ‘coaching’ and ‘supportive’ role. Managers are told to encourage and train employees so that in the future they are able to take their place.

2. A more democratic and team-based way of working – where ‘on-the-job’ training is becoming more popular, and instructions on how to actually ‘get the work done’ is now coming from from experienced teammates more often than the manager.

Do These Methods Actually Work?

The evidence isn’t very clear on this issue. Despite all these new intiatives and opportunities that ‘Generation Y’s parents dreamed of, these young workers are extremely likely to leave a company they join after a short period of time (every 4-5 years on average), which is a far higher rate of turnover than their parents, the ‘baby boomers’.

I believe that this is happening for 2 main reasons. Firstly – only a fraction of companies are actually fulfilling the promises made to potential job candidates. The hype that recruiters drum up is unsustainable and almost impossible for companies to deliver on. This it doesn’t surprise me one bit to discover that graduates are continually drawn to the ‘greener’ grass on the other side of the hill.

Secondly, and this is linked with the first reason, managers are going about implementing these intiatives in a reluctant way and unsatisfactory way. Either managers are attaching too many ‘novelty’ intiatives to rudementary and meanial jobs – such that the employee feels like it’s all a show, or managers are only introducing leadership techniques as part of a ‘token’ effort.

For instance, I’m in disbelief at the number of times I’ve heard managers undermine their human resource counterparts with phrases such as “Now, I’ve been told by the people above to tell you that …”. This sort of attitude in implementing policies if effectively negatating any positive effect they were supposed to bring.

Therefore I would argue that, while it appears that ‘Generation Y’ workers are extremely unappreciative of the benefits and perks that exist today – these so-called perks only exist in policy and paper and aren’t created or supported with sincere intention from managers. In fact – this move towards pseudo-policy is alienating our Gen Y workers, and this may be able to explain why they are constantly on the move.

My Recommendation

Changes that companies have made to their leadership and human resource strategies have been well thought out, and do add good value to the role a company could offer a graduate. However I believe that to be able to lead Generation Y effectively, the focus must then be on educating and training managers to sincerely back these new efforts.

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