Different staff will need different kinds of leadership:
• with people who fail to take responsibility, you will need to take a directional style, giving strict targets and ensuring that you monitor these
• staff who lack confidence, but show potential, will benefit from a coaching approach – they need you to be directive and supportive, to explain what needs to be done, but to reinforce their positive behaviour and get them to take responsibility
• with talented but underachieving employees, lead through communication, and get them performing better through involving them in the decision making, and supporting them in taking the initiative
• star performers who are already fully competent need to be appreciated, and left alone to get on with the job.