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	<title>Leadership Expert&#187; Other &#8211; Ultimate Collection Of Articles</title>
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		<title>Customer Relationship Management</title>
		<link>http://www.leadership-expert.co.uk/customer-relationship-management/</link>
		<comments>http://www.leadership-expert.co.uk/customer-relationship-management/#comments</comments>
		<pubDate>Sun, 11 Apr 2010 20:36:32 +0000</pubDate>
		<dc:creator>Simon Oates (Admin)</dc:creator>
				<category><![CDATA[Other]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[turnover]]></category>

		<guid isPermaLink="false">http://www.leadership-expert.co.uk/?p=2035</guid>
		<description><![CDATA[What is customer relationship management, and why is it important to UK Leaders? Customer Relationship Management, or &#8220;CRM&#8220;, is the way a business goes about creating, maintaining or even sometimes repairing the relationship it has with its customers. The customers are the vital life-blood of any modern organisation. Customer-centric product development is a decades-old concept, [...]]]></description>
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		<title>Leader Of The Week &#8211; Lauren Smith</title>
		<link>http://www.leadership-expert.co.uk/leader-of-the-week-lauren-smith/</link>
		<comments>http://www.leadership-expert.co.uk/leader-of-the-week-lauren-smith/#comments</comments>
		<pubDate>Fri, 05 Feb 2010 14:01:56 +0000</pubDate>
		<dc:creator>Simon Oates (Admin)</dc:creator>
				<category><![CDATA[Other]]></category>

		<guid isPermaLink="false">http://www.leadership-expert.co.uk/?p=2027</guid>
		<description><![CDATA[This is just a short post to share a proud shout-out for Leadership Expert&#8217;s leader of the week &#8211; Lauren Smith, nominated by a fellow collegue in her workplace. Lauren Smith, an auditor for a large professional services firm, has demonstrated effective teaming while working with me this week, and so I have decided to [...]]]></description>
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		<title>&#8220;The Awakening&#8221; &#8211; Personal Development Essay</title>
		<link>http://www.leadership-expert.co.uk/the-awakening/</link>
		<comments>http://www.leadership-expert.co.uk/the-awakening/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 19:39:24 +0000</pubDate>
		<dc:creator>Simon Oates (Admin)</dc:creator>
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		<category><![CDATA[difficult times]]></category>
		<category><![CDATA[experiences]]></category>
		<category><![CDATA[failure]]></category>
		<category><![CDATA[getting along with people]]></category>
		<category><![CDATA[Inspiration]]></category>
		<category><![CDATA[literature]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Vision]]></category>

		<guid isPermaLink="false">http://www.leadership-expert.co.uk/?p=1988</guid>
		<description><![CDATA[I thought I&#8217;d share with you today a famous essay written by an unknown author, which has been featured in many personal development books, but through the power of the internet, I can share with you today. The Awakening &#8220;A time comes in your life when you finally get…when, in the midst of all your [...]]]></description>
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		<title>How To Avoid Information Overload &#8211; Case Study</title>
		<link>http://www.leadership-expert.co.uk/how-to-avoid-information-overload-case-study/</link>
		<comments>http://www.leadership-expert.co.uk/how-to-avoid-information-overload-case-study/#comments</comments>
		<pubDate>Wed, 30 Dec 2009 16:20:25 +0000</pubDate>
		<dc:creator>Simon Oates (Admin)</dc:creator>
				<category><![CDATA[Other]]></category>

		<guid isPermaLink="false">http://www.leadership-expert.co.uk/?p=1968</guid>
		<description><![CDATA[Information overload respresents one of the greatest threats to a CEO&#8217;s productivity. The purpose of having a single, commanding &#8216;leader&#8217; such as a managing director or CEO is to ensure that one mind has the &#8216;big picture&#8217; of the company or project is sound. If the same leader becomes bogged down with day-to-day micromanagement of [...]]]></description>
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		<title>Stock Option Trading &#8211; Escaping Volatility In Modern Equity Markets.</title>
		<link>http://www.leadership-expert.co.uk/stock-option-trading-to-escape-volatility/</link>
		<comments>http://www.leadership-expert.co.uk/stock-option-trading-to-escape-volatility/#comments</comments>
		<pubDate>Wed, 30 Dec 2009 11:47:54 +0000</pubDate>
		<dc:creator>Simon Oates (Admin)</dc:creator>
				<category><![CDATA[Other]]></category>

		<guid isPermaLink="false">http://www.leadership-expert.co.uk/?p=1961</guid>
		<description><![CDATA[I believe that managers should always be financially aware, and not ignorant of the economy and financial markets. I hope this post will serve as a simple introduction to stock options trading, to help raise that &#8216;general&#8217; finance knowledge that all leaders should be armed with. Stock option trading in &#8216;Put&#8217; options can be used [...]]]></description>
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		<title>Do Leaders and Credit Cards Mix?</title>
		<link>http://www.leadership-expert.co.uk/do-leaders-and-credit-cards-mix/</link>
		<comments>http://www.leadership-expert.co.uk/do-leaders-and-credit-cards-mix/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 18:09:33 +0000</pubDate>
		<dc:creator>Simon Oates (Admin)</dc:creator>
				<category><![CDATA[Other]]></category>

		<guid isPermaLink="false">http://www.leadership-expert.co.uk/?p=1958</guid>
		<description><![CDATA[If a CEO is flashing the plastic, is he improving morale? When I speak of leaders and credit cards, I am of course talking about the way in which senior managers rack up expenses during the course of business, paid for by the ever popular business credit cards, whether they&#8217;re an Amex, Mastercard or VISA, [...]]]></description>
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